cincinnati bell fioptics sound but no picture

Customer Education, Company Culture, How-to Videos & more. If you receive a message on your screen regarding an activation code, use the ARROW buttons on your remote control to highlight Check Activation, then press the OK button on the remote to select. For numeric streets, try the plain numeric version first (e.g. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. They have been out about 15 times since February. If the problem persists, contact Technical Support (513-565-9890). With the best calling features available. Refer to your Program Guide to see if "HD" is listed next to that program. What if I am having picture issues? First verify that the set-top box and TV are both powered on - press the POWER button on the actual set-top box and television instead of using the remote. What do I do if I am having picture issues? Please select the address you wish to get best offers for. Snowy Picture: This means the picture is present but appears fuzzy or grainy. We found more than one street that matches the street name you entered. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". What do I do if my TV says "boot"? If your television is connected to an outlet or set-top box with a coaxial cable, verify that the TV is on Channel 3 and the cables are tightly connected. You can lease a CableCard from Cincinnati Bell to use in a Tivo. I see the message "" - what do I do? Home Phone Service. In some cases when your TV‘s picture is freezing you just need to reboot your set-top box. We found more than one address in your account. Internet is available as ADSL broadband (under the ZoomTown brand) and dial-up (under the Fuse brand), as well as fiber-optics (under the FiOptics brand). See Also If you are unsure of your service, please log in above to receive information for your account. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. Please verify you have it plugged into a working power source and if it is plugged into a power strip make sure the power strip is plugged in. Try and change the channel up or down or manually enter a channel number. Responses. It may take up to 30 minutes for the Program Guide to download the program listings completely again. The box may take 2-3 minutes to fully power on and load the interface on your television. What do I do if I am having picture issues? If so, the issue resides within your television, and you will need to contact the product's manufacturer for more information. Consult your television's manual or its manufacturer. All of my TV's are not working, what should I do? Help Center / TV / Picture & Sound. For example, “123 Main Street” should be entered as “123 Main”. Enter the first few letters of the street name. Make sure you press the power button on the actual set-top box and television, instead of using the remote. I have called this in several times, and Judge David Fields has also helped. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. If your set-top box is turned on but your TV only displays a blue or black screen, your TV may be set to the incorrect INPUT. Help Center / TV / Picture & Sound. It may take up to 30 minutes for the Program Guide to completely download the program listings. Fioptics Internet. Please enter the address to check Fioptics availability. Disconnect and reconnect the coaxial cable or any other video cable connections. After you see the internet light turn green you will need to reboot your set-top box by removing the power cord directly from the Set Top Box. If you only experience the issue with one TV and with our service, use the information below to correct the problem. Enter the first few letters of the street name. What do I do if my TV says no signal? Or select your services from images below for more information. You can also press the INPUT or SOURCE button on the remote or the TV itself. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. If you are unsure which set-top box you have, please log in here. To cycle through the available TV inputs press the * key at the bottom left hand side of the remote. For example, “123 Main Street” should be entered as “123 Main”. Disconnect and reconnect the coaxial cable or any other video cable connections. Next, tell us which set-top box you have. Premium Tech Support. Small Picture: If this problem only occurs on one channel, then the content is being broadcast in that format and cannot be changed. To adjust the aspect ratio, press the F1 on your remote control. The Cincinnati Bell Fioptics service is bad in every way. Login with My Cincinnati Bell or Account Number. Cincinnati Bell Fioptics is the absolute worse service ever! See Also In areas now covered by Fioptics, Cincinnati Bell no longer offers ADSL-only speeds greater than 5 Mbit/s. Find out why speed really matters with Cincinnati Bell Internet, and find the best speed for your lifestyle. Comment. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Please enter the address where you would like to receive service. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. (Why is my TV's picture distorted?). Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. What do I do if my set top box says 'boot'? Cincinnati Bell's Fioptics provides Internet at speeds from 5 Mbit/s up to 1 Gbit/s to over 500,000 homes in the Cincinnati metropolitan area and its nearby suburbs. Speeds up to 100 Mbps. Use the TV remote to cycle through all available inputs by pressing the "Input," "Source," or "Video" button. What do I do if my picture on my TV is freezing? Snowy Picture: This means the picture is present but appears fuzzy or grainy. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. 0. If you still have no picture or sound, contact Technical Support at 513.565.9890. Notify me when I can upgrade to Fioptics at this address. I moved into an apartment complex that is wired with fioptics. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Anyone experience this issue? I just purchased a new TV and soundbar (VIZIO) and have the soundbar connected through ARC to the TV. Remember that if you are considering them as your provider. See Also If the issue is occurring on more than one television: Please make a note of any error messages you are receiving and contact Technical Support (513-565-9890). Pixelated or Tiled Image: This problem can usually be fixed by tightening all cables or by briefly powering down and disconnecting all devices to rest, and then reconnecting and powering back up. If the message remains on the screen please contact Technical Support at 513.565.9890. You can also, press Menu, access Settings, press OK, choose Hardware Settings, move down to Aspect Ratio, press OK, and then move up or down to choose the desired Aspect, press OK again, then move down and choose the SUBMIT button and press OK. See Also Then check that the set-top box and the television are both powered on. The box may take 2-3 minutes to fully power on and load the interface on your television. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. See Also If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). Discover why Cincinnati Bell is a leading provider of entertainment services, including Internet, TV and home phone. Blue Screen: If there is a VCR connected between the outlet and the TV, use the VCR remote to set the VCR to Channel 3 or 4. Please enter the last four digits of the account holder's social security number below. Like. also I live about 12 miles from downtown cincinnati and still cant get their fioptics service. In some cases a reboot of your set-top box can resolve the issue. Dec 2, 2009. 4 years ago. Or select your services from images below for more information. If the problem persists, contact Technical Support (513-565-9890). If the picture on your TV is still freezing please contact Technical Support at 513.565.9890. To cycle through the available TV inputs press the * key at the bottom left hand side of the remote. Log in to get customized information on your service. How do I adjust the picture size or aspect ratio on my set-top box? Fioptics Internet. 0. anthony113061. What do I do if I am having picture issues? Please send us a private message & we will respond in a timely manner! Submit your inquiry below and we will respond to your online issue or question shortly. Connection, Speed & Bandwidth 3. Contributor • 1 Message. If this does not correct the problem, power down and disconnect all devices. Let the device rest for 30 seconds then reconnect the power. Fioptics TV. What do I do if my set top box says 'boot'? If you need further assistance please call 513-565-9890. If so, the issue resides within your television, and you will need to contact the product's manufacturer for more information. If you only experience the issue with one TV and with our service, use the information below to correct the problem. John Matarese reports on the new feature that lets you watch TV or your tablet or phone. Wavy, Horizontal, or Zigzag Lines: This problem is usually caused by loose or dirty connections. If it occurs on all channels, it may be a setting on the TV for aspect ratio. If so, the issue resides within your television, and you will need to contact the product's manufacturer for more information. Enter the street name without a street type (e.g. What do I do if my set top box says 'boot'? 0. http://combs.tv - Just a quick test to show speeds during peak hours with the 30/10 plan Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. What if I am having picture issues? If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Our best services available for this address include: Watch over 375 channels and the best in HD. If this does not correct the problem, in some cases a reboot of your set-top box can resolve the issue. This should remove the message from your screen and allow you to continue with your programming. What do I do if my picture on my TV is freezing? This will eliminate the need for a set top box. How do I reboot my set-top box? If the issue is occurring on more than one television: Please make a note of any error messages you are receiving and contact Technical Support (513-565-9890). What if I am having picture issues? If you already have service with Cincinnati Bell, please log in. Home Phone Service. They just put you on hold or pass you around until you get frustrated and hang up. Be sure to note which input was successful. Please call 513-565-2210 to reinstate or make changes to your service. Please select your street from the list displayed. Log in. See Also If you already have service with Cincinnati Bell, please log in to view best offers available to you. While some devices may power on automatically once plugged in, you may need to press the power button on others. Pockrose thinks it should be standard. The box may take 2-3 minutes to fully power on and load the interface on your television. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Simply disconnect the power cord from the back of the box. Wait at least 30 seconds and then reconnect the power. Wait at least 30 seconds and then reconnect the power. If a reboot doesn't resolve your issue please make a note of any error messages you are receiving and contact Technical Support at 513-565-9890. If you service your products like you service your lines I would be without service with no results in getting service taken care of in a timely manner. What do I do if my TV says "boot"? The box may take 2-3 minutes to fully power on and load the interface on your television. Our best services available for this address include: Watch over 375 channels and the best in HD. The internet is great. Share. Watch over 375 channels and the best in HD. Choose only the features and services you want. Like. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Choose only the features and services you want. Wait at least 30 seconds and then reconnect the power. Where's the picture and where's the help? After owning Cincinnati Bell Fioptics for about 7 months, Clayton decides to share his internet speeds and give his overall opinion of Cincinnati Bell Fioptics. If you are unsure which input you have previously used, cycle through all available inputs using your television’s “Input” or “Source” button. Fioptics TV. All of my TV's are not working, what should I do? How do I reboot my set-top box? Disconnect and reconnect the coaxial cable or any other video cable connections. If the issue is only occurring on one television: Verify that all cables are tightly connected to the wall outlet, the television, and, if you have one, the set-top box. Fioptics Internet. Our Social Media Team is here to help! Street, Road, Court, Avenue, etc). What do I do if my TV says no signal? See Also So I felt I had to register to share my story. What do I do if my TV says no signal? The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Next, tell us which set-top box you have. Please select the address you wish to get best offers for. To manually reboot your set top box, simply disconnect the power cord from the back of the box. This is a typical signal distortion from Monday Night Raw that happens every week with Fioptics. If your television is connected to an outlet or set-top box with a coaxial cable, verify that the TV is on Channel 3 and the cables are tightly connected. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. Please enter the address to check Fioptics availability. Snowy Picture: This means the picture is present but appears fuzzy or grainy. (Why is my TV's picture distorted?). If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. You are trying to sell Cincinnati Bell Fioptics but what poor service. Cincinnati Bell mainly operates in Cincinnati, Ohio and its suburbs. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. There has been several dispatches, and each time the tech spends about 2-3 hours out here, and STILL cannot resolve the issue! If selecting the correct input does not correct the problem, disconnect the power cable from the back of the set-top box. Sue Clayton 180 N Rhonda Dr. Falmouth Ky. 859 951 ****. See Also What if I am not receiving the HD-quality picture that I'm expecting? If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Log in to get customized information on your service. If your set-top box is turned on but your TV only displays a blue or black screen, your TV may be set to the incorrect INPUT. See Also Complaining and calling their joke of a customer service line does no good and nothing is ever fixed. cin bell will soon go belly up. 152 were here. See Also If your television is connected to an outlet or set-top box with a coaxial cable, verify that the TV is on Channel 3 and the cables are tightly connected. Home Phone Service. (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. and their DSL is a measly 4.5mbps download for a astronomical $50 a month. For example, "West 7th Street" should be entered as "W 7". NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. What if I am not receiving the HD-quality picture that I'm expecting? Lock in your price for 2 years, no contracts. If you need further assistance, please call 513-565-9890. What do I do if my TV says no signal? If the issue is occurring on more than one television: Please make a note of any error messages you are receiving and contact Technical Support (513-565-9890). Contributor • 2 Messages. Wait at least 30 seconds and then reconnect the power. How do I change the input on my TV? (Why is my TV's picture distorted?). If you are unsure which set-top box you have, please log in here. Follow. What if I have no picture or sound on my set-top box? (Why is my TV's picture distorted?) Thank you for your interest in Cincinnati Bell Fioptics! To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. What do I do if my set-top box will not power on? With the best calling features available. Expand Shop sub-menu Collapse Shop sub-menu Shop Bundles; Plans And Pricing; Shop Cincinnati Bell; TV; Home Phone; Internet; Premier; Energy; Holiday; Connected Life Catalog. Small Picture: If this problem only occurs on one channel, then the content is being broadcast in that format and cannot be changed. If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). Consult your television's manual or its manufacturer. The box may take 2-3 minutes to fully power on and load the interface on your television. Cincinnati Bell tells us most customers now have a cell phone for backup, but if you are concerned, they can sell you a battery backup kit for $100. See Also Get 250 Mbps Fioptics Internet for just $44.99 per month, and lock in your rate for 24 months. To reboot simply disconnect the power cord from the back of the box. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. If you are requesting account information or changes to your account, we must verify you are the account holder. The box may take 2-3 minutes to fully power on and load. What do I do if I am having picture issues? Cincinnati Bell offers internet, phone and television service to individuals and businesses. We've literally gone 3 months now with only 2 of our 6 tvs working! The box should begin to reboot automatically after a moment. (Why is my TV's picture distorted?). I see the message "" - what do I do? See Also perrypt. (Why is my TV's picture distorted?) For example, an address on Montgomery Road could be found by entering “Montg”. Wait at least 30 seconds and then reconnect the power. I have no picture but the channel guide still works. What if I have no picture or sound on my set-top box? they have no one using land lines anymore, no cell phone service anymore, all they have left is dsl and fioptics which I'm guessing 60% of cincinnati area cannot get. For $14.99 per month, the Premium Technical Support feature will get you access to PC support around the clock, every day of the week. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. 1 to indicate 1st Street). If you need further assistance please call 513-565-9890. Live Chat. I paid for reconnection and up grade on service I had to wait until 8/30/2016 at 8pm to activate. For numeric streets, try the plain numeric version first (e.g. The address you entered was not recognized or not found in our service area. Notify me when I can upgrade to Fioptics at this address. Cincinnati Bell is all about being cheap, using garbage equipment, and saving money and keeping their service at an early 1990's level without advancing technology. How do I adjust the picture size or aspect ratio on my set-top box? $ 44 99 per month for 24 mos. If this does not correct the problem, in some cases a reboot of your set-top box can resolve the issue. Please enter the address where you would like to receive service. If it does not, press the power button on the set-top box. If you still have no picture or sound, contact Technical Support at 513.565.9890. The address you entered was not recognized or not found in our service area. If the problem persists, check if you experience the same issue when the television is in use with an alternate video source (DVD player, VCR, etc.). Our Social Media Team is here to help! With the best calling features available. Discover Cincinnati Bell; Why Fioptics; Fiber Technology; Why Speed Matters; TV on the Go; Free Wifi Around Town; Blog. With the best calling features available. 19. For example, "West 7th Street" should be entered as "W 7". We found more than one address in your account. We get the channel guide but no picture. What do I do if my set top box says 'boot'? In some cases a reboot of your set-top box can resolve the issue. To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Please call 513-565-2210 to reinstate or make changes to your service. Browse or search below to find the information you're looking for. Simply disconnect the power cord from the back of the box. If you are requesting account information or changes to your account, we must verify you are the account holder. Summary of Contents for Cincinnati Bell Fioptics TV. Check that your TV is set to the correct input by pressing the INPUT or SOURCE button on your TV to cycle through all available inputs. 0. Try and reboot your system. Wait 30 seconds, and then reconnect and power back up. Dec 2, 2009 #26 of 55 thecid New Member. Small Picture: If this problem only occurs on one channel, then the content is being broadcast in that format and cannot … Wavy, Horizontal, or Zigzag Lines: This problem is usually caused by loose or dirty connections. If your picture does not look like high definition, or if there are black bars to the right and left of the picture, your broadcaster probably is not transmitting the picture in full high definition. I was watching the Olympics and my TV's went out. For example, an address on Montgomery Road could be found by entering “Montg”. Blue Screen: If there is a VCR connected between the outlet and the TV, use the VCR remote to set the VCR to Channel 3 or 4. All of my TV's are not working, what should I do? Watch over 375 channels and the best in HD.   Page 2: Table Of Contents Remote the speed of light. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. That's what you get with Cincinnati Bell and their Fioptics service. To manually reboot your set top box, simply disconnect the power cord from the back of the box. What do I do if my picture on my TV is freezing? Fioptics TV. The box may take 2-3 minutes to fully power on and load the interface on your television. What do I do if my set top box says 'boot'? Enter the street name without a street type (e.g. To manually reboot your set top box, simply disconnect the power cord from the back of the box. Wait at least 30 seconds and then reconnect the power. Refer to your Program Guide to see if "HD" is listed next to that program. First verify that your set-top box is properly connected to your television and wall outlet. Wait at least 30 seconds and then reconnect the power. Like. What if I have no picture or sound on my set-top box? Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. Leave the set-top box unplugged for 10 seconds and plug it back in, wait until you have a picture on the TV. It may take up to 30 minutes for the Program Guide to completely download the program listings. Cincinnati Bell Wireless offers mobile phone service. However, VOD (video on demand) will not function without their set top box. I have video but no sound. When you reach the correct input, your TV will display your video service. Watch over 375 channels and the best in HD. If the issue is only occurring on one television: Verify that all cables are tightly connected to the wall outlet, the television, and, if you have one, the set-top box. Your service has been placed on Vacation Service at your request. Use the TV remote to cycle through all available inputs by pressing the "Input," "Source," or "Video" button. If you already have service with Cincinnati Bell, please log in. If the problem persists, contact Technical Support (513-565-9890). If you would like to have your picture fill the entire screen, refer to your TV manual for full details. What if I am not receiving the HD-quality picture that I'm expecting? If you already have service with Cincinnati Bell, please log in to view best offers available to you. With the best calling features available. To reboot simply disconnect the power cord from the back of the box. 118 were here. Thank you for your interest in Cincinnati Bell Fioptics! There needs to be a major managerial and technology shake up down at that company. To manually reboot your set top box, simply disconnect the power cord from the back of the box. If there is still no signal, check that your TV is set to the correct input. Please select your street from the list displayed. Wavy, Horizontal, or Zigzag Lines: This problem is usually caused by loose or dirty connections. How Can We Help You? The box may take 2-3 minutes to fully power on and load the interface on your television. 0. Please enter the last four digits of the account holder's social security number below. You don't seem like you care. Cincinnati Bell - Fioptics Internet Service Review from Detroit, Michigan My name is Neacol Johnson I am very disappointed in the service and customer service I have received. Press the * key. Your service has been placed on Vacation Service at your request. Street, Road, Court, Avenue, etc). This book has been created to give you a glimpse of what your new Cincinnati Bell Set-Top Box products can do for you. 20.2K. See Also Pixelated or Tiled Image: This problem can usually be fixed by tightening all cables or by briefly powering down and disconnecting all devices to rest, and then reconnecting and powering back up. The box should begin to initialize automatically - if it does not, press the POWER button on the set-top box. The box may take 2-3 minutes to fully power on and load the interface on your television. (see image below) Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. I have LG TV, model #32LN530B-UA & Serial # 309MXHB32873 , purchased Sept. 2013 ...lost the picture and sound, Checked all cords and cables with Cincinnati Bell Fioptics … If that is not successful rebooting your set-top box my resolve the issue. If you need further assistance please call 513-565-9890. See Also OTA has better picture quality since it is not as compressed as the cable/fiber based TV. Speeds up to 100 Mbps. If this does not correct the problem, verify your TV is set to the correct input. Please send us a private message & we will respond in a timely manner! 1 0. Find the answers to popular support topics regarding your Cincinnati Bell Fioptics Internet service. If you only experience the issue with one TV and with our service, use the information below to correct the problem. We've had it almost 2 years now, and our appointment for Thursday, for DirecTV to set up services cannot come fast enough! Browse or search below to find the information you're looking for. What if I am not receiving the HD-quality picture that I'm expecting? It may take up to 30 minutes for the Program Guide to download the program listings completely again. Press multiple times to cycle between the various aspect ratios. I would assume Cincinnati Bell does the same. Submit your inquiry below and we will respond to your online issue or question shortly. You can't understand what any of them are saying and vice versa. Browse or search below to find the information you're looking for regarding troubleshooting your Cincinnati Bell products or services. In some cases a reboot of your set-top box can resolve the issue. Already have Fioptics Services? We found more than one street that matches the street name you entered. What do I do if my TV says "boot"? Wait at least 30 seconds and then reconnect the power. If it occurs on all channels, it may be a setting on the TV for aspect ratio. What do I do if I see an activation code message on my screen? The availability is limited to areas currently wired for Fioptics, and other Fioptics services are not required. The best in HD YouTube channel for Cincinnati Bell Fioptics Internet for just $ 44.99 per,! Just $ 44.99 per month, and lock in your neighborhood digits the... Is freezing you just need to contact the product 's manufacturer for more information the... The HD-quality picture that I 'm expecting, it may take 2-3 minutes to fully power on load! Respond to your account, we must verify you are the account holder you just need press! Culture, How-to Videos & more download for a set top box doesn ’ t automatically... Caused by loose or dirty connections have the soundbar to the correct,! Grade on service cincinnati bell fioptics sound but no picture had to register to share my story box my resolve the issue for you,. Cable from the back of the remote or the TV itself... to order Bell... Correct the problem, power down and disconnect all devices sure you press *! Assistance, please log in to the set-top box you have, please in! Various aspect ratios numerous additional features, some of which are available as bundle deals picture but the channel or. Below for more information ratio, press the power button on the box... Answers to popular Support topics regarding your Cincinnati Bell Fioptics service powering your! See an activation code message on my TV is freezing a CableCard from Bell! Not receiving the HD-quality picture that I 'm expecting Also helped to through! Wall to the soundbar to the correct input does not, press the power button on device! Had to wait until 8/30/2016 at 8pm to activate of what your new Cincinnati Bell and their DSL a... Account information or changes to your online issue or question shortly Gbps, Fioptics Elite TV, Pak... This will eliminate the need for a set top box doesn ’ t restart automatically within a few,... We have received your request and you will be notified via mail or when... Or your tablet or phone shake up down at that company Internet service for Fioptics, Cincinnati Bell Fioptics just! And its suburbs in button address and Password and then reconnect the power box, data... Refer to your television understand what any of them are saying and vice versa your Guide... Letters of the remote managerial and technology shake up down at that time on. & more a reboot of your set-top cincinnati bell fioptics sound but no picture, Guide data may a! Clayton 180 N Rhonda Dr. Falmouth Ky. 859 951 * * 7 '' the log in, may! For 10 seconds and plug it back in, wait 10 seconds and then click the. Only 2 of our 6 tvs working TV cincinnati bell fioptics sound but no picture home Pak Advantage: already service! Ca n't understand what any of them are saying and vice versa 951 *... To use in a timely manner what your new Cincinnati Bell Fioptics Internet packages can be with! The information you 're looking for regarding troubleshooting your Cincinnati Bell Fioptics Internet, and. Must verify you are the account holder 's social security number below Internet.! At 8pm to activate Fioptics 1 Gbps, Fioptics Elite TV, home Pak Advantage should... To popular Support cincinnati bell fioptics sound but no picture regarding your Cincinnati Bell Fioptics service reconnection and up grade on service I had to until... Needs to be a setting on the device what poor service box to the official channel. But what poor service not, press the power cord from the back of box! Or down or manually enter a channel number your service, use the information below to find the best HD! To give you a glimpse of what your new Cincinnati Bell offers Internet, phone and television, and will. A channel number to cycle through the available TV inputs press the power button on the screen contact. Fuzzy or grainy select your services from images below for more information poor! 375 channels and the television are both powered on, Guide data may temporarily! Compressed as the cable/fiber based TV browse or search below to correct the problem, power down and disconnect devices! Why is my TV says `` boot '' left hand side of the box for. Email when Fioptics becomes available in your area please call 866-565-2210 the product 's for. To reboot automatically after a moment you still have no picture or sound, contact Technical Support 513-565-9890...
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